ClickCease 90

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Guide

CentOS Migration Guide

Increase your hardware and
software ROI with a 16-year security
support lifecycle that gives you the
predictability you need

Enhance the stability of critical
systems by securely maintaining the
same minor AlmaLinux release for
extended periods

Maintain FIPS 140-3 continuity
with FIPS-compliant security patches
that do not touch the validated
cryptography

Get support from experts that
know AlmaLinux best and only pay
for the amount of support you need

Choose the Combination of Support Options
that’s Right for Your Organization

Technical Support Options

Essential Support

This service suits organizations needing their software from a commercial repository, backed by a basic support contract that handles migration issues across operating systems with the same major version and includes up to 6 years of extended lifecycle support.

  • TuxCare-vetted repository of all AlmaLinux updates with guaranteed uptime and SLOs for both package updates and security patches
  • Expedited break-and-fix support for AlmaLinux
  • Up to 6 years of extended lifecycle for x.10 version

Learn More

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Enhanced Support

This service addresses the requirements of organizations seeking enterprise-grade technical support for a diverse range of open-source software without the commitment to immediate, complex, and expensive support agreements.

  • Enterprise-grade support for AlmaLinux and a range of open-source applications
  • Access to seasoned Linux security experts who know AlmaLinux best
  • Pay-as-you-go hourly support in 5, 10, and 20-hour bundles

Learn More

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Security Support

Extended Security Updates

This service is designed for organizations seeking to ensure long-term security and compliance of their FIPS-validated deployments. It is also ideal for those prioritizing stable and secure environments without having to upgrade to a new OS version frequently.

  • Long-term High and Critical security updates (CVSSv3 and CISA KEV) for AlmaLinux 9.2, 9.6, and 9.10 (FIPS-certified releases)1
  • Full suite of five FIPS-validated modules (kernel, OpenSSL, libcrypt, nss, and gnutls)
  • FIPS-compliant security patches that do not change the validated cryptography to ensure FIPS 140-3 continuity
  • Re-certification for cryptographic CVEs (much faster than the general FIPS 140-3 certification process)

Learn More

1Disclaimer: The minor versions of AlmaLinux eligible for Extended Security Updates are subject to change. TuxCare reserves the right to modify these versions at any time without prior notice.

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FIPS for AlmaLinux

Simplify your FIPS 140-3 compliance with a complete set of FIPS-validated AlmaLinux cryptographic packages required for regulated
workloads, including the kernel, OpenSSL, GnuTLS, NSS, and Libcrypt, and ensure their enduring security with FIPS-compliant patches.

Access the FIPS-validated packages


Essential Support
Enhanced Support
Custom Support
Billing Model Annual Fee Based Hourly Bundles Scope of Work Based
Coverage
  • AlmaLinux installation issues
  • Migration issues between OSs with the same major version (e.g., from CentOS/OL/RHEL 8 to AlmaLinux 8)
  • Package update issues (repositories issues, package conflicts, missing dependencies)
  • OS bug troubleshooting
  • Kernel crash issues (root cause analysis and escalations to upstream)
  • Hardware support requests
  • Migration requests/issues between OSs with the same major version (e.g., from CentOS/OL/RHEL 8 to AlmaLinux 8)
  • Open-source application support
  • OS/Application configuration assistance
  • Design and architecture review
  • Data storage and backup assistance
  • KernelCare Enterprise or Extended Security Updates setup/update issues related to the installed open-source software
  • Open-source application support within the predefined Scope of Work
  • Customized solutions (AlmaLinux packages, KernelCare Enterprise patches, Extended Security Updates package list, etc.) based on your needs

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Enterprise Support for
AlmaLinux Licenses Online?

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