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CloudLinux Inc. and CloudLinux Software Inc. (“CloudLinux”, “We,” “Us,” or “Our”) are committed to protecting the privacy of the website users (“You” or “Your”). This Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit cloudlinux.com, imunify360.com, patchman.co and tuxcare.com (“Site” or collectively “Sites”). This Privacy Policy does not apply to our customers, employees, or candidates.
CloudLinux reserves the right to revise the Privacy Policy at our sole discretion at any time. Any revisions to the Privacy Policy will be effective immediately upon posting by CloudLinux. For any material changes to the Privacy Policy, We will take reasonable steps to notify you of such changes via a banner on the website, email notification, another method, or a combination of methods. In all cases, your continued visiting the Sites after publication of such changes, with or without notification, constitutes binding acceptance of the revised Privacy Policy. If at any time the Privacy Policy is no longer acceptable to You, you should immediately cease all use of this Site.
We encourage you to periodically review this document for the latest information on our privacy practices.
CloudLinux Inc. registered at 2318 Louis Rd, Suite B, Palo Alto, CA 94303, USA, and CloudLinux Software Inc., registered at 20791 Three Oaks Pkwy, #980, Estero, FL 33929, USA, may process your personal data in accordance with the purposes outlined in this Privacy Policy and in compliance with applicable data protection regulations. For any questions about this Policy or further information on our data management practices, please contact our Data Protection Officer (DPO) at [email protected].
We may collect personal information about you in various ways, including when you visit our Sites, register for an account, or subscribe to our newsletters. We store your data securely, share it only with authorized personnel and third-party service providers as necessary, and retain it only as long as required by laws. You have the right to access, correct, or request the deletion of your personal data at any time.
The types of information we may collect include:
We may use your personal information for the following purposes:
We will share your personal information only in the following situations:
This Privacy Policy will apply even if we transfer Personal Data to third parties in other countries. We have taken appropriate safeguards to require that your Personal Data will remain protected wherever it is transferred. When we share the Personal Data of individuals in the European Economic Area (“EEA”), Switzerland, or the United Kingdom (“UK”), we make use of the Standard Contractual Clauses (which have been approved by the European Commission) and the UK International Data Transfer Addendum (as defined within our Data Processing Agreements mentioned in the License Agreements) as well as additional safeguards where appropriate (such as commercial industry-standard secure encryption methods to protect customer data at rest and in transit, TLS for hosted sites, web application firewall protection, and other appropriate contractual and organizational measures). We are also certified to the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), and the UK Extension to the EU-U.S. Data Privacy Framework (UK DPF) Principles to help safeguard the transfer of information we collect from the EEA, Switzerland, and UK. Please see our Data Privacy Framework notice below for more information.
Cloud Linux Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), and the UK Extension to the EU-U.S. Data Privacy Framework (UK DPF) as set forth by the U.S. Department of Commerce. Cloud Linux Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) concerning the processing of personal data received from the European Union in reliance on the EU-U.S. DPF. Cloud Linux Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) concerning the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. Cloud Linux Inc. has certified to the U.S. Department of Commerce that it adheres to the UK Extension to the EU-U.S. Data Privacy Framework Principles (UK DPF Principles) concerning the processing of personal data received from the United Kingdom in reliance on the UK DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, and/or UK DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
Concerning personal data received or transferred under the Data Privacy Frameworks, CloudLinux is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC). The Federal Trade Commission has jurisdiction over CloudLinux’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).
Under the Data Privacy Frameworks, EU, Swiss, and UK individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Data Privacy Frameworks, should direct their query to [email protected]. If requested to remove data, we will respond within a reasonable timeframe.
We will provide an individual opt-out or opt-in choice before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to [email protected].
In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
CloudLinux’s accountability for personal data that it receives in the United States under the Data Privacy Frameworks and subsequently transfers to a third party is described in the Data Privacy Frameworks Principles. In particular, CloudLinux remains responsible and liable under the Data Privacy Frameworks Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles unless Cloud Linux proves that it is not responsible for the event giving rise to the damage.
In compliance with the EU-U.S. DPF, the Swiss-U.S. DPF, and the UK DPF, Cloud Linux Inc. commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the Swiss-U.S. DPF, and UK DPF to VeraSafe, an alternative dispute resolution provider based in the United States, and the European Union. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit VeraSafe Data Privacy Framework Dispute Resolution Procedure for more information or to file a complaint. The services of VeraSafe are provided at no cost to you. More information about VeraSafe, an alternative dispute resolution provider, is provided in section 10(c) below.
ACCESSING OR USING OUR SITES OR SERVICES, OR OTHERWISE PROVIDING INFORMATION TO US OR OUR CUSTOMERS, CONSTITUTES CONSENTING TO OUR POTENTIAL TRANSFER, PROCESSING, AND STORAGE OF SUCH INFORMATION IN THE UNITED STATES.
We implement various security measures to protect your personal information. We use Transport Layer Security (TLS) technology to encrypt sensitive information during transmission and store it securely. Access to personal data is limited to authorized personnel only. If you have any questions about the security of your personal information, you can contact us at [email protected] or visit our Security and Compliance web section.
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After a reasonable period, we will either delete or anonymize your information. We retain the Personal Data that you provide to us where we have an ongoing legitimate business need to do so (for example, as needed to comply with our legal obligations, resolve disputes, and enforce our agreements). When we have no ongoing legitimate business need to process your Personal Data, we securely delete the information or anonymize it. We will delete this information at an earlier date if you so request, as described in the section “Your Privacy Rights and Choices” below.
You have the following rights regarding your personal information:
You are not legally required to provide your personal data to us. However, choosing not to provide certain information may limit our ability to fulfill specific obligations, such as actions related to website users. Providing accurate and complete information is important to support our relationship with you
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. Cookies provide a convenience feature to save you time or tell the Web server that you have returned to a specific page. Cookies set by the website owner (in this case, CloudLinux) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. Your cookie consent is renewed every 6 (six) months or in case we add any new third-party cookie.
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons for our Sites to operate, and we refer to these as “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Sites and services. For example, CloudLinux keeps track of the Sites and pages you visit within CloudLinux, to determine what portion of the Site or services is the most popular or most used. This data is used to deliver customized content and promotions within the Site and services to customers whose behavior indicates that they are interested in a particular subject area. Third parties serve cookies through our Sites for advertising, analytics, and other purposes. This is described in more detail below.
The specific types of first- and third-party cookies served through our Sites and the purposes they perform. For a list of the cookies used by CloudLinux, see our cookie banner when you visit our Sites for the first time. These cookies include:
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
We partner with a third party to manage our advertising on other sites. Our third-party partner may use cookies or similar technologies to provide you with advertising based on your browsing activities and interests. If you wish to opt out of interest-based advertising click here (or if located in the European Union click here). Please note you will continue to receive generic ads.
This section applies only to California individuals. It describes how we collect, use, and share California consumers’ Personal Information in our role as a business, and the rights applicable to such residents. If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access. For purposes of this section “Personal Information” has the meaning given in the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).
We might collect the following statutory categories of Personal Information:
The business and commercial purposes for which we collect this information are described in this Privacy Policy. The categories of third parties to whom we “disclose” this information for business purposes are described in this Privacy Policy.
We do not collect or process any categories of Sensitive Personal Information as defined under the California Privacy Rights Act. If this practice changes, we will update this Privacy Policy and provide appropriate notice to ensure compliance with applicable laws.
You have certain rights regarding the Personal Information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law. Your rights include:
CloudLinux does not sell Personal Information to third parties (under California Civil Code §§ 1798.100–1798.199, also known as the California Consumer Privacy Act of 2018).
You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your Personal Information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent’s identity to protect your Personal Information.
Please use the contact details provided in this Privacy Policy, if you would like to:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. We encourage you to review this policy periodically for any updates.
We will never sell your Personal Data to any third party.
CloudLinux products and/or services are not directed at persons under 16 and we do not knowingly collect Personal Information from children under 16. If you become aware that your child has provided us with Personal Information, without your consent, then please contact us using the details above so that we can take steps to remove such information and terminate any account your child has created with us.
Within the scope of this Privacy Policy, if a privacy complaint or dispute relating to Personal Data received by CloudLinux in reliance on the Data Privacy Framework (or any of its predecessors) cannot be resolved through CloudLinux internal processes, we have agreed to participate in the VeraSafe Data Privacy Framework Dispute Resolution Procedure. Subject to the terms of the VeraSafe Data Privacy Framework Dispute Resolution Procedure, VeraSafe will provide appropriate recourse free of charge to you. To file a complaint with VeraSafe and participate in the VeraSafe Data Privacy Framework Dispute Resolution Procedure, please submit the required information here: https://www.verasafe.com/privacy-services/dispute-resolution/submit-dispute/
If a complaint or dispute cannot be resolved through CloudLinux’s internal process, we have also agreed to cooperate with the EU and UK data protection authorities and the Swiss Federal Data Protection and Information Commissioner and to participate in the dispute resolution procedures of the panel established by such data protection authorities.
For any dispute arising under the EU-U.S. Data Privacy Framework (DPF) program, the UK Extension to DPF, and the Swiss-U.S. Data Privacy Framework program that is not resolved through the steps described in this section, under certain conditions you may invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms. See more details
https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction
Our Sites may contain links to third-party websites. We do not control the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
We display personal testimonials of satisfied customers on our Sites in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected]
CloudLinux Sites may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.
If you have any questions about this Privacy Policy, would like more information about how we manage your personal data or need to contact our Data Protection Officer (DPO), please reach out to us at:
CloudLinux Inc.
Email: [email protected]