Support for Rocky Linux: Security, Compliance & Stability | TuxCare

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TuxCare Enterprise Support for Rocky Linux

Enterprise support for Rocky Linux, without the RHEL price tag

16-year lifecycle coverage, FIPS 140-3 compliance, and 24×7 expert support for Rocky Linux. Run it alongside AlmaLinux under a single SLA if your environment uses both.

Where TES Delivers the Highest Impact

Organizations in regulated sectors need secure, stable Linux systems – which TES provides, along with long-term support, hardened security, and compliance-ready baselines that make stringent compliance standards easier to keep up with.

Public Sector

Government agencies and the contractors they work with juggle strict compliance demands and tight budgets every day.

TES helps them stay mission-ready with FIPS-validated modules, FedRAMP-aligned hardening, and predictable long-term support that keeps essential systems stable and secure.

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Finance

Banks, fintech innovators, and insurers operate under constant scrutiny and can’t afford even a moment of instability.

TES provides rapid CVE remediation, hardened security baselines, and long-term OS consistency to support PCI DSS, SOX, and other financial compliance requirements.

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Healthcare

Hospitals and healthcare providers depend on secure, always-available systems to keep patients safe.

TES delivers extended lifecycle support, fast and reliable patching, and FIPS-ready cryptography to help meet HIPAA and HITRUST standards without disrupting clinical operations.

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Select the Best Support Option for Your Team

Essential
Support

For organizations that can’t afford downtime – ensuring seamless security updates, fixes, and long-term stability.

TuxCare-vetted repository of all Rocky Linux updates with guaranteed uptime and SLOs

Endless security support for each Rocky Linux major version

Expedited 24/7 break-and-fix support, covering:

  • Consultation on installation and migration issues between OSs of the same major version
  • Package update issues
  • OS bug troubleshooting
  • Kernel crash issues
  • Hardware support requests

Extended Security
Updates

For organizations that prioritize long-term security updates or ongoing compliance for their FIPS-validated Rocky Linux deployments.

Long-term High and Critical security updates for FIPS-certified releases of Rocky Linux1

Full suite of five FIPS-validated modules (kernel, OpenSSL, libcrypt, NSS, and GnuTLS)

FIPS-compliant security patches that do not change the validated cryptography to ensure FIPS 140-3 continuity

Re-certification for cryptographic CVEs (Much faster than the general FIPS 140-3 certification process)

1 Disclaimer: The minor versions of Rocky Linux eligible for Extended Security Updates are subject to change. TuxCare reservers the right to modify these versions at any time without prior notice.

Enhanced
Support

For teams that prefer by-the-hour access to experts and advice on OS migrations, backups, security updates, and system design – whenever they need it.

Pay-as-you-go support in 5,10, and 20-hour bundles

Enterprise-grade support for Rocky Linux and a range of open-source applications, covering:

  • Consultation on same-major-version OS migrations and related issues
  • Application support 
and configuration assistance
  • Design and architecture review
  • Data storage and backups
  • KernelCare or Extended Security Updates setup/update issues

Custom

Support

For enterprises seeking highly tailored solutions that accommodate their unique support requirements.

Open-source application support within the predefined Scope of Work

Customized solutions (Rocky Linux packages, KernelCare Enterprise patches, Extended Security Updates package list, etc.) based on your needs

Add rebootless patching to your Enterprise Support Subscription

Zero downtime + Zero Maintenance Windows + Fully Automated

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Not sure which options above are right for your team?

Tell us a little about your environment and needs, and we’ll help you design the perfect support package.

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