Enterprise Support for OS – Security, Patching & 24/7 Support

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Your Community Linux Distro + TuxCare =
An OS Engineered for Enterprises

Where Open-Source Flexibility Meets Rock-Solid Enterprise Security and Performance

As a long-time partner and founding sponsor of the AlmaLinux OS Foundation and provider of security solutions for numerous
Linux distributions, including Rocky Linux, TuxCare keeps community-driven OSs secure, compatible, and enterprise-strong,
giving organizations a powerful alternative to conventional – and costly – commercial OS options.

  • Enterprise-Grade Security Compliance
  • Battle-Tested Security & Stability
  • Seamless RHEL Compatibility
  • Unmatched Linux Expertise
  • Rebootless CVE Patching

Where TES Delivers the Highest Impact

Organizations in regulated sectors need secure, stable Linux systems – which TES provides, along with long-term support, hardened security, and compliance-ready baselines that make stringent compliance standards easier to keep up with.

Public Sector

Government agencies and the contractors they work with juggle strict compliance demands and tight budgets every day.

TES helps them stay mission-ready with FIPS-validated modules, FedRAMP-aligned hardening, and predictable long-term support that keeps essential systems stable and secure.

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Finance

Banks, fintech innovators, and insurers operate under constant scrutiny and can’t afford even a moment of instability.

TES provides rapid CVE remediation, hardened security baselines, and long-term OS consistency to support PCI DSS, SOX, and other financial compliance requirements.

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Healthcare

Hospitals and healthcare providers depend on secure, always-available systems to keep patients safe.

TES delivers extended lifecycle support, fast and reliable patching, and FIPS-ready cryptography to help meet HIPAA and HITRUST standards without disrupting clinical operations.

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Select the Best Support Option for Your Team

Essential
Support

For organizations that can’t afford downtime – ensuring seamless security updates, fixes, and long-term stability.

TuxCare-vetted repository of all Linux updates with guaranteed uptime and SLOs

Endless security support for each major distro version

Expedited 24/7 break-and-fix support, covering:

  • Consultation on installation and migration issues between OSs of the same major version
  • Package update issues
  • OS bug troubleshooting
  • Kernel crash issues
  • Hardware support requests

Extended Security
Updates

For organizations that prioritize long-term security updates or ongoing compliance for their FIPS-validated AlmaLinux and Rocky Linux deployments.

Long-term High and Critical security updates for FIPS-certified releases1

Full suite of five FIPS-validated modules (kernel, OpenSSL, libcrypt, NSS, and GnuTLS)

FIPS-compliant security patches that do not change the validated cryptography to ensure FIPS 140-3 continuity

Re-certification for cryptographic CVEs (Much faster than the general FIPS 140-3 certification process)

1 Disclaimer: The minor versions of your distro that are eligible for Extended Security Updates are subject to change. TuxCare reservers the right to modify these versions at any time without prior notice.

Enhanced
Support

For teams that prefer by-the-hour access to experts and advice on OS migrations, backups, security updates, and system design – whenever they need it.

Pay-as-you-go support in 5, 10, and 20-hour bundles

Enterprise-grade support for your distro and a range of open-source applications, covering:

  • Consultation on same-major-version OS migrations and related issues
  • Application support and configuration assistance
  • Design and architecture review
  • Data storage and backups
  • KernelCare or Extended Security Updates setup/update issues

Custom

Support

For enterprises seeking highly tailored solutions that accommodate their unique support requirements.

Open-source application support within the predefined Scope of Work

Customized solutions (AlmaLinux packages, Rocky Linux packages, KernelCare Enterprise patches, Extended Security Updates package list, etc.) based on your needs

Security
Hardening

For organizations that need to harden their operating systems while avoiding common pitfalls.

Mapping CIS/STIG controls to compliance standards like PCI-DSS or ISO27001

Scripts for CIS/STIG hardening automation

Compliance scanning support – from creating audit checks to configuring vulnerability scanners

Assistance in selecting the most appropriate scanner based on your needs/environments

*Currently available for AlmaLinux

Add rebootless patching to your Enterprise Support Subscription

Zero downtime + Zero Maintenance Windows + Fully Automated

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Frequently Asked Questions

TuxCare Enterprise Support (TES) is enterprise-grade Linux support for AlmaLinux and Rocky Linux that delivers RHEL-equivalent capabilities – 16-year lifecycle coverage, FIPS 140-3 validated cryptography, rebootless patching, DISA STIG and CIS benchmark hardening support, and 24×7 expert assistance – under a single SLA across both distributions.

Yes. TES is built specifically as a RHEL alternative for organizations running AlmaLinux and Rocky Linux. It matches RHEL on the dimensions enterprises care about (long lifecycle, FIPS 140-3, 24×7 SLA-backed support, compliance baselines, live patching) while eliminating Red Hat's subscription model and audit terms.

Yes. TES covers both AlmaLinux and Rocky Linux under one platform and one SLA. This is particularly useful for mixed fleets (common after CentOS migrations), since organizations get one support contract rather than separate vendor relationships per distribution.

TES provides up to 16 years of lifecycle coverage – the standard 10-year distribution lifecycle plus extended security maintenance from TuxCare. For AlmaLinux, lifecycle coverage can extend indefinitely through TuxCare's endless support model, longer than any RHEL-compatible distribution offers natively.

Yes. TES supports compliance efforts across FedRAMP, FIPS 140-3, DISA STIG, CIS Benchmarks, PCI DSS, SOX, HIPAA, HITRUST, ISO 27001, and SOC 2 through validated cryptography, hardened security baselines, long-term patching, scanning support, and audit-ready documentation.

Yes. TES includes migration consultation via Enhanced Support, and Custom Support can scope dedicated migration projects. TuxCare also maintains the open-source ELevate tool for in-place migrations from RHEL-based distros to AlmaLinux.

TuxCare is the founding sponsor of the AlmaLinux OS Foundation, authored the AlmaLinux OS 9 DISA STIG and CIS Benchmarks, and has resolved over 5,000 CVEs across open-source components. No other vendor combines that depth of upstream community involvement, distribution authorship, and security engineering in a RHEL-alternative support offering.

Not sure which options above are right for your team?

Tell us a little about your environment and needs, and we’ll help you design the perfect support package.

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