ClickCease Enterprise Support for AlmaLinux

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CentOS Migration Guide

Get enterprise-grade support from experts that know AlmaLinux best and only pay for the amount of support you need

Enhance the stability of critical systems by securely maintaining the same minor AlmaLinux release for extended periods

Maintain FIPS 140-3 continuity with FIPS-compliant security patches that do not touch the validated cryptography

Choose the Combination of Support Options
that’s Right for Your Organization

Technical Support Options

Essential Support

This service suits organizations needing their software from a commercial repository, backed by a basic support contract that handles migration issues across operating systems with the same major version and includes up to 6 years of extended lifecycle support.

  • TuxCare-vetted repository of all AlmaLinux updates with guaranteed uptime and SLOs for both package updates and security patches
  • Expedited break-and-fix support for AlmaLinux
  • Up to 6 years of extended lifecycle for x.10 version

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Enhanced Support

This service addresses the requirements of organizations seeking enterprise-grade technical support for a diverse range of open-source software without the commitment to immediate, complex, and expensive support agreements.

  • Enterprise-grade support for AlmaLinux and a range of open-source applications
  • Access to seasoned Linux security experts who know AlmaLinux best
  • Pay-as-you-go hourly support in 5, 10, and 20-hour bundles

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Security Support

Extended Security Updates

This service is designed for organizations seeking to ensure long-term security and compliance of their FIPS-validated deployments. It is also ideal for those prioritizing stable and secure environments without having to upgrade to a new OS version frequently.

  • Long-term High and Critical security updates (CVSSv3 and CISA KEV) for AlmaLinux 9.2, 9.6, and 9.10 (FIPS-certified releases)1
  • Full suite of five FIPS-validated modules (kernel, OpenSSL, libcrypt, nss, and gnutls)
  • FIPS-compliant security patches that do not change the validated cryptography to ensure FIPS 140-3 continuity
  • Re-certification for cryptographic CVEs (much faster than the general FIPS 140-3 certification process)

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1Disclaimer: The minor versions of AlmaLinux eligible for Extended Security Updates are subject to change. TuxCare reserves the right to modify these versions at any time without prior notice.

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FIPS for AlmaLinux

Simplify your FIPS 140-3 compliance with a complete set of FIPS-validated AlmaLinux cryptographic packages required for regulated
workloads, including the kernel, OpenSSL, GnuTLS, NSS, and Libcrypt, and ensure their enduring security with FIPS-compliant patches.

Access the FIPS-validated packages

What Our Customers Say


Essential Support

Enhanced Support

Custom Support
Billing Model Annual Fee Based Hourly Bundles Scope of Work Based
Coverage
  • AlmaLinux installation issues
  • Migration issues between OSs with the same major version (e.g., from CentOS/OL/RHEL 8 to AlmaLinux 8)
  • Package update issues (repositories issues, package conflicts, missing dependencies)
  • OS bug troubleshooting
  • Kernel crash issues (root cause analysis and escalations to upstream)
  • Hardware support requests
  • Migration requests/issues between OSs with the same major version (e.g., from CentOS/OL/RHEL 8 to AlmaLinux 8)
  • Open-source application support
  • OS/Application configuration assistance
  • Design and architecture review
  • Data storage and backup assistance
  • KernelCare Enterprise or Extended Security Updates setup/update issues related to the installed open-source software
  • Open-source application support within the predefined Scope of Work
  • Customized solutions (AlmaLinux packages, KernelCare Enterprise patches, Extended Security Updates package list, etc.) based on your needs

Ready to Purchase Your
Enterprise Support for
AlmaLinux Licenses Online?

Maximize the ROI of Your AlmaLinux Deployments

Get KernelCare live patching for AlmaLinux
and say goodbye to patching-related
downtime and maintenance windows

Step Up Your AlmaLinux Workloads

The Many Benefits of Extended Security Updates

Get better stability, more predictability, reduced maintenance costs, increased ROI from hardware investments, and improved compatibility with software and hardware.

Zero Trade-Offs Between Compliance and Security

Run your systems on FIPS-certified cryptography and, at the same time, benefit from the latest FIPS-compliant security fixes that do not affect the validated code.

Seamless Interoperability with Your Existing Workflows

Get support for a wide range of packages, including Ceph, Foreman, Ansible, Kubernetes, MariaDB/MySQL, Samba, containers, and many more.

Find Out How Our Enterprise Support
Can Help Your Organization

Talk to a TuxCare Linux security expert to learn more about Enterprise Support for AlmaLinux

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