TuxCare is a service that helps organizations take care of support, maintenance and security of Enterprise Linux systems.
The portfolio of TuxCare services include:
TuxCare doesn't have a services trial available, but we do individual POCs for Enterprise companies. A 30-day money-back guarantee is available for all subscriptions.
You can subscribe to a monthly or annual subscription for most of the TuxCare services. However, Linux Support Services are only available with an annual subscription. Product OEM support for AlmaLinux OS 8 requires a 2-year minimum subscription. You can find details about the TuxCare subscription packages on this page.
Most of TuxCare services are easy to install and configure, but if you need help with installation or setting up the patch management or vulnerability management tools - we are here to help. No additional charge - your affordably-priced subscription includes such assistance.
Any annual subscription is available with a 10% discount. Besides, volume discounts are provided on 1K, 5K and 10K+ license tiers, and limited-time offers are available when you buy several services in a bundle. Contact the TuxCare team to get a customized quote for your business.
The pricing of Extended Lifecycle Support services starts at $4.50 per system per month, live patching services from $3.95 per system per month. An annual subscription is available with a discount. Volume discounts are provided on 1K, 5K and 10K+ license tiers, and limited-time offers are available when you buy several services in a bundle. You can find details about the TuxCare pricing on this page.
For Enterprise teams, we recommend scheduling a demo with TuxCare experts. They will collect the organization's system requirements, assist with TuxCare services' set up, and ensure you get the best price quote. If your systems are running behind the firewall - contacting sales is the only option because using TuxCare will require an ePortal secure patch server setup.
You can pay for a TuxCare subscription with Credit Card, Paypal or Bank Wire.
Only Linux Support Services by TuxCare require a yearly commitment which comes with a significant discount. You can choose a monthly or yearly subscription when you buy Live Patching and Extended Lifecycle Support services from TuxCare.
Billing will start the month after usage of service begins.
TuxCare Live patching services provide automated security updates to Linux kernel, shared libraries, virtualizations, databases and ARM64-based devices, alleviating the need to reboot the systems.
TuxCare live Patching services installed with a single command, and works in a completely automated way. You can monitor its execution through its integration with standard monitoring tools.
TuxCare doesn't have a services trial available, but we do individual POCs for Enterprise companies. A 30-day money-back guarantee is available for all subscriptions. Contact the TuxCare team for more information.
You can view the TuxCare license agreement here.
Live patching technology means that the faulty or vulnerable code gets corrected while it is resident in memory, during software execution. This means that an instance of the kernel (in the case of KernelCare Enterprise), or a shared library (in the case of LibraryCare), gets the corrected behaviour as it is running rather than only after the code is unloaded and loaded again. This means that you don't have to stop the system and restart it (when the affected code is part of the kernel) or stop and start the service to pick up the fixed code. No downtime for your end-users or computing load.
Patches are tested and delivered usually within 1-2 days of release by the vendors. They undergo a thorough testing phase where compliance and functionality are evaluated so that you can be sure that they are working as intended. In case you're not satisfied with a specific patch, it can be easily removed.
Prices start at $3.95 per month per Operating System Image for KernelCare Enterprise Subscription. You can find details on the TuxCare pricing page.
You can manage your licenses through TuxCare Network at cln.cloudlinux.com. When you created your account, an email with the login credentials was sent to your email address. If you are having difficulties logging in, please contact us at [email protected]
Extended Lifecycle Support services provide updated security patches for the kernel, common shared libraries like glibc, openssh, openssl, and zlib. httpd, mysql, php. Userspace packages will also be supported. Other supported packages include: acl, acpid, at, attr, audit, authconfig, basesystem, bash, bc, blktrace, bridge-utils, busybox, bzip2, crash, cyrus-imapd, cyrus-sasl, db4-utils, device-mapper, dhclient, dhcpv6, dmidecode, dos2unix, dovecot, ed, gcc, gd, gdb, glib2, groff, info, Iptstate, logrotate, lslk, lvm2, makedev, nfs4-acl-tools, nfs-utils, nspr, ntp, opensp, pam, perl, procmail, procps, python, rcs, rds-tools, rhnlib, rsync, rsyslog, setroubleshoot, setserial, setup, sos, stunnel, tzdata, vim, wget, yum-metadata-parser, yum-rhn-plugin
Currently supporting CentOS 6, Oracle Linux 6, Ubuntu 16 and Debian 9. If you have a specific use-case for a distribution that is not yet supported, get in touch with us, we would love to hear from you and help you keep your systems running smoothly and safely
Applying CloudLinux Extended Lifecycle Support requires running a single command that changes the location of key repositories. Full implementation instructions will be provided when servers are registered with CloudLinux.
The pricing starts from $4.25 per Operating System Image (OSI) a month with a 10% discount if you opt for an annual subscription. Larger volume discounts start in 1k+, 5k+ and 10k+ OSI tiers. To apply for a volume discount, contact the TuxCare team.
Before each package goes into the production repository, we run several testing processes to verify that our update has zero unintended consequences. We also maintain a stable beta repository that we use for testing.
The installation is completed through a simple script that changes the current, no longer maintained, repositories for CloudLinux's repositories. We will continue to provide updated packages and your system can continue receiving updates just as it did up to that point, using exactly the same tools and commands.
Extended Lifecycle Support service varies depending on the Linux OS that you are covering with extended support. Commonly you can expect Extended Lifecycle Support to last for at least three years – for example, at the time of writing, CentOS 6 Extended Lifecycle Support support lasts until November 2024.
No. You are not migrating your operating system or making any substantive changes to the way your workload is handled. Enabling Extended Lifecycle Support involves a simple change in the location of repositories. There is no downtime and no need to restart your servers. Activating Extended Lifecycle Support will not degrade your server performance, or disrupt your operations.
TuxCare continuously monitors critical Linux kernel vulnerabilities and security concerns associated with the OS covered by your Extended Lifecycle Support contract. We release patches for security risks and general maintenance issues as soon as they are completed and tested.
KernelCare would automatically apply our patches live in memory while your systems are in operation. However, if you prefer to patch manually, you can simply continue to do so using yum as you usually would.
Yes. Combined with AlmaLinux Support Services, AlmaLinux OS provides a comprehensive, 1:1 binary compatible RHEL/CentOS and Oracle Linux drop-in replacement that is commercially supported for production workloads.
Based on the subscription tier, you will receive different updates:
The AlmaLinux team continuously monitors critical Linux kernel vulnerabilities and security concerns associated with the AlmaLinux OS. We release patches for security risks and general maintenance issues as soon as they are completed and tested.
The AlmaLinux team supports all deployment models so you can confidently plan and deploy your infrastructure based on your needs.
AlmaLinux Support Services response times vary based on subscription level and use case.
There are NO licensing fees associated with AlmaLinux OS and no additional licensing fees associated with Linux Support Services.
AlmaLinux OS will be maintained until at least 2029, including stable and thoroughly tested updates and security patches.
Currently, we do not support the following packages: OpenStack, K8s, LXD, Apache Kafka, MAAS, CEPH, MongoDB. For support of these packages please inquire about consulting services.
We maintain a stable testing repository that all patches and updates are tested against. Before a package is released into the production repository, we run several processes to verify that our update has zero unintended consequences.
We will offer access to consulting and custom patching on a Statement of Work (SOW) basis. Contact the TuxCare team to discuss your use case here.
AlmaLinux Support Services provide a convenient tool to migrate your current Enterprise Linux distribution to AlmaLinux OS and our Premium package offers support for additional Enterprise Linux distributions as well. For older distributions, you may be interested in our End-of-life Linux support services.
By request, we create a customized proof-of-concept for each client. To apply for the proof-of-concept before purchasing the subscription, contact the TuxCare Team.