Enterprise Linux Support Services | tuxcare.com

Enterprise Linux Support Services Overview

Regular patches and updates for all components of enterprise Linux systems & 24/7 incident support.

World Class Cybersecurity and Support for Enterprise Linux

TuxCare Linux Support services provide a full range of vendor-level support with perks that go with an independent technology partnership – reasonably-priced and flexible service to keep your general availability Linux systems always secure, up-to-date and functional.

Features and Benefits

  • Regular patches and updates for the AlmaLinux 8 kernel and other components
  • Support packages customized to fit your needs
  • Access to specialized consulting services
  • 24/7/365 support for any subscription tier
  • Subscription discounts available at 1K, 5K and 10K volume levels

 

Pricing

  • The pricing is based on each use case. Contact us for a quote
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Linux Support Services by TuxCare

Essential Support for Almalinux OS 8

Basic support package for enterprises using AlmaLinux OS in production infrastructure

  • Regular patches and updates for Linux kernel and core packages
  • 14 business day patch delivery on 7.5+ CVSS and higher CVEs
  • 24/7/365 email support

Essential Support for Almalinux VDC

Basic support package for enterprises that are running AlmaLinux OS as a guest OS in VM dense deployments.

  • Regular patches and updates for Linux kernel and core packages
  • 14 business day patch delivery on 7.5+ CVSS and higher CVEs
  • 24/7/365 email support

Product Node OS support for Almalinux OS 8

A customized Linux Support package for Enterprise Companies using AlmaLinux 8 as a node OS in products that are being shipped to customers. A specific set of packages, custom SLAs and a dedicated support team for instant incident response.

FAQs

Yes. Combined with AlmaLinux Support Services, AlmaLinux OS provides a comprehensive, one-to-one binary compatible RHEL/CentOS and Oracle Linux drop-in replacement that is commercially supported for production workloads.

Based on the subscription tier, you will receive different updates. For example, Essential support for AlmaLinux 8 includes regular patches and updates for the Linux kernel, and core packages like: glibc, gcc, elfutils, krb5, libxml2, libxslt, libglvnd, mesa-libGLU, pam, vulkan-loader, zlib, gcc, tbb, SDL, libusb, alsa-lib, libmodulemd, gtk2, gtk3, motif, libacl, libattr, libvirt, libX11, libXaw, libXau, libXrandr, libXrender, libXext, libXft, libXi, libXmu, libXpm, qt5-qt5base, bzip2, curl, xz, systemd, dbus, openssl, gnutls, nss, libgcrypt, libssh.

The AlmaLinux team continuously monitors critical Linux kernel vulnerabilities and security concerns associated with the AlmaLinux OS, and releases patches for security risks and general maintenance issues as soon as they are completed and tested.

The AlmaLinux team supports all deployment models so you can confidently plan and deploy your infrastructure based on your needs.

There are NO licensing fees associated with AlmaLinux OS and no additional licensing fees associated with Linux Support Services.

AlmaLinux OS will be maintained until at least 2029, including stable and thoroughly tested updates and security patches.

We maintain a stable testing repository that all patches and updates are tested against. Before a package is released into the production repository, we run multiple processes to verify that our update has zero unintended consequences.

We offer access to consulting and custom patching on a Statement of Work (SOW) basis. Contact the TuxCare team to discuss your specific needs and use case here.

Linux Support Services provide a convenient tool to migrate your current Enterprise Linux distribution to AlmaLinux OS. For older distributions, you may be interested in our End-of-life Linux support services.

By request, we can create a customized proof-of-concept for each client before purchasing. Contact the TuxCare Team and we’ll be happy to help you through the process.

Talk to a TuxCare Expert

Tell us your challenges and our experts will help you find the best approach to address them with the TuxCare product line.

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