Tech Support
Documentation
Login
Contact Us
Easy Self Checkout: Buy KernelCare, Extended Lifecycle Support, or Enterprise Support for AlmaLinux Online Now
Enterprise Linux
Support Services Overview
Regular patches and updates for all components of enterprise Linux systems & 24/7 incident support.
World Class Cybersecurity and Support for Enterprise Linux
TuxCare Linux Support services provide a full range of vendor-level support with perks that go with an independent technology partnership – reasonably-priced and flexible service to keep your general availability Linux systems always secure, up-to-date and functional.
Features and Benefits
Regular patches and updates for the AlmaLinux kernel and other components
Access to specialized consulting services
Subscription discounts available at 1K, 5K and 10K volume levels
Support packages customized to fit your needs
24/7/365 support for any subscription tier
Linux Support Services by TuxCare
Basic Support for AlmaLinux OS
Basic support for enterprises using AlmaLinux OS in production infrastructure
Regular patches and updates for Linux kernel and core packages
Patch deliveries on 7.5+ CVSS and higher CVEs within 24 hours after RedHat’s patch release
Self-supported; with the option to add 5-10-20 Hour Consulting or Incident Packs
$39.50
/OSI/Year
33% of service fees donated to AlmaLinux OS Foundation
Essential Support for AlmaLinux OS
Basic support package for enterprises using AlmaLinux OS in production infrastructure
Regular patches and updates for Linux kernel and core packages
Patch deliveries on 7.5+ CVSS and higher CVEs within 24 hours after RedHat’s patch release
24/7/365 email support
Product Node OS support for Almalinux OS
A customized Linux Support package for Enterprise Companies using AlmaLinux as a node OS in products that are being shipped to customers. A specific set of packages, custom SLAs and a dedicated support team for instant incident response.
FAQs
Yes. Combined with AlmaLinux Support Services, AlmaLinux OS provides a comprehensive, one-to-one binary compatible RHEL/CentOS and Oracle Linux drop-in replacement that is commercially supported for production workloads.
Based on the subscription tier, you will receive different updates. For example, Essential support for AlmaLinux includes regular patches and updates for the Linux kernel, and core packages like: glibc, gcc, elfutils, krb5, libxml2, libxslt, libglvnd, mesa-libGLU, pam, vulkan-loader, zlib, gcc, tbb, SDL, libusb, alsa-lib, libmodulemd, gtk2, gtk3, motif, libacl, libattr, libvirt, libX11, libXaw, libXau, libXrandr, libXrender, libXext, libXft, libXi, libXmu, libXpm, qt5-qt5base, bzip2, curl, xz, systemd, dbus, openssl, gnutls, nss, libgcrypt, libssh.
The AlmaLinux team continuously monitors critical Linux kernel vulnerabilities and security concerns associated with the AlmaLinux OS, and releases patches for security risks and general maintenance issues as soon as they are completed and tested.
The AlmaLinux team supports all deployment models so you can confidently plan and deploy your infrastructure based on your needs.
There are NO licensing fees associated with AlmaLinux OS and no additional licensing fees associated with Linux Support Services.
AlmaLinux OS will be maintained until at least 2029, including stable and thoroughly tested updates and security patches.
We maintain a stable testing repository that all patches and updates are tested against. Before a package is released into the production repository, we run multiple processes to verify that our update has zero unintended consequences.
We offer access to consulting and custom patching on a Statement of Work (SOW) basis. Contact the TuxCare team to discuss your specific needs and use case here.
Linux Support Services provide a convenient tool to migrate your current Enterprise Linux distribution to AlmaLinux OS. For older distributions, you may be interested in our End-of-life Linux support services.
By request, we can create a customized proof-of-concept for each client before purchasing. Contact the TuxCare Team and we’ll be happy to help you through the process.
