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Partner Program Requirements
Each partner that applies for and is accepted into the TuxCare Partner Program will be initially assigned to a tier based upon TuxCare’s evaluation of whether that partner substantially meets the requirements for that level.
Thereafter, the appropriate program level for each TuxCare partner will be assessed periodically, and a partner may be moved to a new level as a result of that review.
The following chart outlines the requirements to participate in the program at each level.
| Requirements |  Referral |
 Select |
 Premier |
 Tech Alliance |
|---|---|---|---|---|
| Partner Agreement |  |
|
|
|
| Achieve Annual Sales Target | |
|
|
|
| Promote TuxCare Products on Website | |
|
|
|
| Demo/NFR | |
|
|
|
| Certified Technical Resource (P2) | 1 | 2 | ||
| Certified Sales Reps (P2) | 2 | 4 | ||
| Joint Marketing Plan | |
|
||
| Annual Business Plan | |
|
Details for each requirement are outlined below.
Partner Agreement
All TuxCare partners are required to enter into a partner agreement. The agreement sets forth a series of terms, conditions, and operating expectations governing the conduct of TuxCare and the partner. Because the relationship involves the exchange of both intellectual property and proprietary information, the agreement includes legal and financial protections for both parties.
Achieve Annual Sales Target
All TuxCare partners are required to achieve a Sales goal as established between TuxCare and the partner sales team. A partner’s level may be revised as a consequence of these reviews.
Promote TuxCare Products on Website
All TuxCare partners should promote TuxCare’s products on their website and social media accounts.
DEMO/NFR
Select and Premier partners should have a TuxCare demo running in their environment.
Joint Marketing Plan
Premier partners are required to have a joint marketing plan with the TuxCare Partner marketing team.
Annual Business Plan
Select partners are required to create a quarterly business plan for TuxCare products and services.
Membership Overview
TuxCare Partner Program members receive benefits that are designed to reward and recognize the commitment that they have made to the sale of TuxCare products and services, as well as to enhance continued sales of these products and services. The following chart outlines the benefits for each tier.
| Benefits | Referral |
Select |
Premier |
Tech Alliance |
|---|---|---|---|---|
| Deal Registration | * |
|
|
|
| Access to Partner Portal (P2) | |
|
|
|
| Discounts Off List Price | |
|
Higher |
|
| Demo/NFR License | |
|
|
|
| Free Technical Training | |
|
|
|
| Joint Marketing Activities | ** |
|
|
|
| Co-branded Marketing Materials | |
|
|
|
| Joint Public Relations | |
|
|
|
| Qualified Leads | |
|||
| Dedicated Sales Support | |
|||
| Priority Technical Support | |
|||
| Beta/Early Access | |
|||
| Executive Sponsorship | |
|
* Approved Deal Registration required for Referral Rewards ** limited and available on TuxCare approval of a marketing project plan
Details for each benefit are outlined below:
Deal Registration
All TuxCare partners can register deals in order to qualify as the partner of record and become eligible for special discounts or Referral Rewards by emailing customer opportunity information to [email protected]. Response from TuxCare will be provided within 2 business days.
Partners enjoy the following benefits:
- Deal Protection: Channel partners are encouraged to register opportunities with TuxCare to ensure deal protection, assuming they are approved by the TuxCare channel team.
- Additional Discounts: Channel partners will receive additional discounts off of the TuxCare MSRP on pre-approved deals that are closed.
- Streamlined Deal Process: Channel partners who provide details of the deal during deal registration can receive additional support to help win those deals.
- Only Referral Partners are eligible to receive a Referral Reward when TuxCare reconciles payment on a closed-won registered deal.
Discounts Off List Price
Select and Premier partners are to receive discounts off of the list price. The discount level increases with each tier.
Demo/NFR Licenses
Select and Premier partners receive free Demo (Not For Resale) Licenses. These licenses will allow channel partners to demo TuxCare products.
Free Technical Training
Select and Premier partners will get free technical training so technical resources can become certified.
Joint Marketing Activities
TuxCare makes available Market Development Funds (MDF) to partners for lead generation activities. Select and Premier partners may request MDF to support their sales and marketing strategies designed to develop joint revenue opportunities for you and TuxCare. The TuxCare Partner Marketing team will work with Select and Premier partners to provide support for joint marketing activities which include but are not limited to events, promotional materials, call and email scripts, and other demand generation programs to help partners in successfully marketing and selling TuxCare products and solutions. Marketing benefits may also include eligibility for proposal-based co-op funds for marketing activities that support joint TuxCare and channel partner business objectives. (See TuxCare Market Development Funds (MDF) Guide)
Co-Branded Marketing Material
Select and Premier partners can request custom TuxCare branded promotional materials. TuxCare allows these partners to co-brand collateral, email/direct mail campaigns, whitepapers, and more while maintaining the TuxCare corporate branding guidelines.
Joint Public Relations
The TuxCare marketing team works with Select and Premier partners to provide support for pre-approved media activities.
Dedicated Sales Support
Premier partners receive dedicated sales support to help close deals, based on availability.
Priority Technical Support
Premier partners receive priority support for any technical issues during the sales cycle.
Beta/Early Access
Premier partners are eligible to receive early access/beta copies of TuxCare’s new products and can provide feedback based on their customers’ needs and requirements.
Executive Sponsorship
Premier partners can receive an executive sponsor assigned from TuxCare who will be in regular communications with the partner executives to ensure the partnership is going smoothly and both parties are happy with the relationship
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